At Jacketary, we understand that plans can change. Our flexible order cancellation policy is designed to accommodate customer needs while ensuring smooth order processing.

Cancellation Window

• Customers may cancel their order within 24 hours of placing it.
• To request a cancellation, please email us at sales@jacketary.com and include your order number in the subject line.
• Full refunds are available for orders that have not entered the fulfillment or production phase.
• Orders cannot be canceled once they are shipped or after the 24-hour window has passed.
  
  

If You Miss the Cancellation Window

If more than 24 hours have passed since your purchase, don’t worry — our 30-Day Return & Exchange Policy still applies once your order has been delivered.

At Jacketary, we remain committed to providing a smooth shopping experience and complete customer satisfaction at every step.

Contact Us:

For any inquiries, please contact us via.

Business Name: Jacketary
Business Number: +1 815 2651203
Business Email: sales@jacketary.com
Business Hours: Monday to Saturday | 09:00 AM – 06:00 PM (CT)
Business Address: 3727 W 34th St, Chicago, IL 60623, USA

Thank you for choosing Jacketary, an optimum fashion stop. We are available to offer you happy shopping experience.