Privacy Policy
Last Updated: June 11, 2026
At Jacketary, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, or interact with our services.
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Full name
- Email address
- Billing address
- Shipping address
- Phone number (if provided)
- Order information
- Customer support communications
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Pages viewed
- Website usage information
- Referral source information
This information helps us improve website performance and customer experience.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Communicate order updates
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails if you have opted in
3. Payment Information
Payments are processed through secure third-party payment providers.
Jacketary does not store complete credit card information on its servers.
Payment data is handled securely by trusted payment processors in accordance with industry security standards.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember customer preferences
- Improve website functionality
- Analyze website traffic
- Measure marketing performance
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade personal information.
We may share information with trusted service providers when necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics providers
- Customer support tools
Information may also be disclosed when required by law or to protect our legal rights.
6. Data Retention
We retain personal information only as long as necessary to:
- Process orders
- Provide customer support
- Comply with legal, tax, and accounting obligations
- Resolve disputes and enforce agreements
When information is no longer required, it is securely deleted or anonymized.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information.
Our website uses SSL encryption to help secure information transmitted through the website.
While we take reasonable measures to protect your information, no method of transmission or storage is completely secure.
8. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Opt out of marketing communications
- Request information about how your data is used
To exercise any of these rights, please contact us using the information below.
9. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, or website functionality.
Any updates will be posted on this page with a revised effective date.
11. Contact Information
Website Name: Jacketary
Business Address: 3727 W 34th St, Chicago, IL 60623, USA
Email: sales@jacketary.com
Customer Service Hours: Monday – Saturday 9:00 AM – 6:00 PM (CT)
Sunday: Closed
Response Time: Within one business day.