Shipping Policy
Jacketary maintains a steadfast commitment to ensure the secure and timely delivery of your packages. The comprehensive guidelines outline our shipping protocols, delivery schedules, and dedicated support services has been presented below.
Order Processing & Delivery Timeline
Jacketary order fulfillment operates on a precise schedule:
- Daily order processing concludes at 12:00 PM (CT) Central Time (Chicago, IL).
- Orders undergo handling procedures for 2-3 business days
- Transit duration spans 8-9 business days
- Total delivery timeframe: 10-12 business days from order placement
During holidays or high-demand seasons order might take long processing time.
Shipping Methods & Carriers
Jacketary is committed to provide superior quality services to customers. Thus, Jacketary works with only trusted courier partners namely FedEx, USPS and DHL.
please note that tracking numbers are intact with each order and shared with you through email once the order is dispatched for delivery.
Shipping Locations
- Jacketary offers worldwide shipping, bringing our premium outerwear to customers across the world.
- Jacketary team avoids delivery to P.O. boxes, APOs, FPOs, or DPOs due to carrier restrictions.
- Shipment to remote or restricted areas may take additional order processing and delivery time.
Shipping Charges
- Jacketary offers Free Shipping worldwide within 10 to 12 days without any hidden charges.
- Upon special request for urgent delivery within 8 to 10 days, expedited delivery options are available at an additional fee.
Order Confirmation & Tracking
- Once the order is placed by you successfully, you will receive a confirmation email with your respective order number.
- Tracking number and courier link will be emailed to you once the order is dispatched for shipment.
- Final delivery confirmation will be sent to you via email once the order reaches your doorstep.
Order Receiving - In case, you’re unavailable at the time of order delivery you may designate an alternate recipient for package acceptance.
- Once the order received you are advised to please check your package thoroughly and report any visible damage or issues in parcel within 24 hours.
Lost or Missing Packages
If your tracking number shows the status “Delivered” but still package havenβt received by you than:
- Verify all delivery zones including entrance, mailbox, and adjacent properties.
- Contact the courier service with your tracking number to initiate a claim without any delays.
- Email us at sales@jacketary.com for reshipment or refund.
Contact Us:
For any inquiries please contact us via.
Business Name: Jacketary
Email: sales@jacketary.com
Phone: +1 217 6128134
Physical Address: 3727 W 34th St, Chicago, IL 60623, USA
Operating Hours: Monday to Saturday | 09:00 AM β 06:00 PM (CT)
Thank you for choosing Jacketary, an optimum fashion stop. We are available to offer you happy shopping experience.