Last Updated: August 23, 2026

At Jacketary, we are committed to providing a secure, transparent, and reliable payment experience for all customers. Please review the information below regarding payment methods, billing, security, and refunds.

1. Accepted Payment Methods

We currently accept the following payment methods:

• Visa
• Mastercard
• American Express
• Discover
• PayPal

All transactions are processed securely through trusted payment providers.

2. Currency

• All prices displayed on Jacketary are listed in United States Dollars (USD).
• If your bank or payment provider uses a different currency, exchange rates and conversion fees may apply according to your financial institution’s policies.

3. Order Confirmation & Payment Authorization

• Full payment is required at the time of checkout.
• Orders are only confirmed after successful payment authorization.

Once your payment has been approved, you will receive an order confirmation email containing:

• Order number
• Purchased items
• Billing details
• Shipping information
• Order summary

If a payment is declined or fails authorization, the order will not be processed.

4. Secure Transactions

Your security is important to us.

• All transactions are protected using HTTPS/SSL/TLS encryption and processed through secure payment gateways.
• Jacketary does not store complete credit card information on its servers.
• Payment information is handled by trusted payment processors that comply with industry security standards.

5. Pricing, Taxes & Duties

• All product prices displayed on Jacketary are listed in United States Dollars (USD).
• For international orders, customs duties, import taxes, VAT, or other government-imposed charges may apply depending on your country’s regulations.
• These charges are not included in the product price or shipping charges and remain the responsibility of the customer.
• Jacketary does not control or collect customs duties, import taxes, or additional government fees.

6. Billing Issues

If you believe you have been charged incorrectly, charged twice, or notice any billing discrepancy, please contact us immediately.

Please provide:

• Your order number
• The email address used for the purchase
• A description of the issue

Our support team will investigate and respond as quickly as possible.

7. Refunds

• Approved refunds are processed according to our Refund Policy.
• Refunds are issued to the original payment method used during checkout.
• Processing times may vary depending on your bank, card issuer, or payment provider.

8. Fraud Prevention

To protect our customers and business from fraudulent activity, we reserve the right to:

• Review and verify suspicious transactions
• Request additional verification when necessary
• Cancel orders that cannot be verified

If additional information is required, our support team will contact you before processing the order.

9. Contact Information

Address: 4256 Golf Rd, Skokie, IL 60076, USA

Email: sales@jacketary.com

Customer Service Hours: Monday – Saturday 9:00 AM – 6:00 PM (CT)

Sunday: Closed

Response Time: Within one business day.